• Since the release of the Dr Show All in One Conditioning Shampoo the calls from happy clients has been amazing. They have produced a beautifully balance blend of natural oils that soothes the animals skin, removes dead skin cells and dirt. This combination keeps the animal comfortable, reduces the habit for any paracites and bacteria which causes most animals to scratch, this makes for a happy animal. If you compete, show or are proud of how you present your animals you will love the sheen and lustre in the coat after washing with the Dr Show Conditioning Shampoo. So confident you will love this product, Dr Show offer a money back guarantee.
• Why it works so well:
• Below we have outlined what some of the products do in the shampoo to help the coat and skin: This information was gathered from the world wide web.
• TEA TREE OIL¬†:- Tea tree oil appears to be effective against bacteria, viruses, fungal infections, mites such as scabies, and lice such as head lice.
• CEDARWOOD OIL¬†:- Cedar oil is used as an insect repellent, both directly applied to the skin and as an additive in products. Cedar oil has an overwhelming effect on insects. Cedar oil is not considered a pesticide because of the manner that it attacks the insect. The aroma of cedar oil as it is essentially breathed in by an insect causes a blockage and the insect cannot continue to breathe, therefore suffocating. This is why many research studies show the quick and high mortality rate of insects when they come in contact with cedar oil. Unlike pesticides that have to be digested or touched, cedar oil only needs to permeate in order to eliminate an insect. This works very well with pheromone-driven insects that need to follow a "chemical trail" in order to complete tasks. It is unusual that insects like bees, wasps, butterflies and other non-pheromone-driven insects will simply stay away from this aroma.
• CHAMOMILE¬†:- This essential oil has a calming effect on the mind and body and is excellent in treating inflammation. On the skin, it is a miracle worker and calms red, dry and irritated skin, as well as calming allergies, eczema, psoriasis and all other flaky skin problems. It is high in -(-a)-bisabolol which promotes granulation (healing) and is also a great tissue regenerator.
• PATCHOULI¬†:- Can serve as an all-purpose insect repellent. Patchouli Oil Uses: Acne, athlete's foot, chapped skin, dermatitis, eczema, hair care, insect repellent, mature skin, oily skin, stress.
• ROSEMARY¬†:- Rosemary oil is a good antiseptic and recent laboratory research has shown that it also has strong anti-oxidant and anti-bacterial properties, thus able to protect the skin and body from infections. In shampoo and/or conditioner will help stimulate your hair bulbs and boost hair growth. Rosemary oil is also an effective astringent and can help combat excessive oil production and/or dandruff on the scalp.
• YLANG YLANG¬†:- On the skin, ylang-ylang oil has a soothing effect and its balancing action sorts out over-dry as well as overly-oily skin by balancing the secretion of sebum, and has a stimulating effect on the scalp which promotes more hair growth.
• PINE TAR OIL¬†:-¬†Pine Tar¬†Oil has an earthy smoky aroma, it is used for chronic skin diseases of the scaly and moist types, as eczema, itchy eruptions and in parasitic disorders and various types of ringworm. The therapeutic properties are Anti-dandruff, Antiseptic, Anti-parasitic, Antimicrobial, Insecticide, Vulnerary, Itching, Psoriasis, Eczema, Skin infections caused by parasites and wounds. Cade has an ability to purify and correct imbalances in shampoo as well protect from the wind and the sun.
• COCONUT OIL:¬†Many people are using it for cosmetic purposes and to improve the health and appearance of their skin and hair. Studies on individuals with dry skin show that coconut oil can improve the moisture and lipid content of the skin. Coconut oil can also be very protective against hair damage and one study shows effectiveness as sunscreen, blocking about 20% of the sun‚Äôs ultraviolet rays.

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Returns & Exchanges Policy

2. Returns

2.1 (a) Change of Mind We do not offer refunds or exchanges for change of mind. This includes sale items. Please choose carefully and check sizing guides before purchasing — our team is always happy to help with sizing and product advice before you buy (phone 07 5482 2320).

Nothing in this policy excludes or limits your rights under the Australian Consumer Law, including your rights in relation to goods that are faulty, not fit for purpose, or not as described.

2.1 (b) Important Notice on Vet Product Returns All veterinary products purchased from Gympie Saddleworld are non-returnable for change of mind. Once these items leave our store, we cannot guarantee the conditions they have been stored in — such as temperature, humidity, or exposure to the elements — which can affect their efficacy and safety. To ensure the health and wellbeing of your animals, we maintain a strict no-return policy on vet products for change of mind due to these uncontrollable factors.

This does not affect your rights in relation to vet products that are faulty, damaged, or not as described. If you have any concerns regarding a product's condition upon receipt, please contact us immediately on 07 5482 2320 or at returns@gympiesaddleworld.com.au before use.

2.1 (c) Return Authorisation If you need to return goods to us, please start your return through our online returns portal or contact us by phone or email within thirty (30) days of receiving your product. We do not accept change-of-mind or exchange returns after this period.

This 30-day time limit does not apply to claims for faulty goods under the Australian Consumer Law, which must be raised within a reasonable time of the fault appearing.

2.2 Contact Details Gympie Saddleworld & Country Clothing Returns 107 River Rd, GYMPIE QLD 4570 Phone: 07 5482 2320 Email: returns@gympiesaddleworld.com.au

2.3 Shipping Costs Unless the item is faulty, shipping costs are non-refundable and the cost of return shipping is the responsibility of the customer. Where an item is found to be faulty, we will cover (or refund) the cost of return shipping.

We appreciate your understanding as we strive to provide the best service while managing shipping costs effectively.

2.4 Change of Mind Products cannot be returned, exchanged, or replaced simply because you have changed your mind. This does not affect your rights under the Australian Consumer Law.

2.5 Your Consumer Rights Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. This policy operates alongside, and does not limit, those rights.

2.6 Faulty Goods Goods damaged in transit or due to faulty manufacture, subject to clause 13.6, should be returned to us for inspection. Please contact us first so we can arrange the return and cover the postage.

2.7 Replacement Timing In most cases, replacement goods will be sent once we have received and inspected the returned goods. Where the Australian Consumer Law entitles you to a remedy of your choosing (a major failure), we will act in accordance with your entitlements.

2.8 Faulty Goods Postage We will refund any reasonable postage costs incurred in returning faulty goods.

2.9 Faulty Goods Refund Subject to clause 13.6 and your rights under the Australian Consumer Law, if the goods supplied are faulty we will offer a repair, replacement, or refund as appropriate. For a major failure, you may choose between a refund and a replacement.

2.10 Refund Method Any refund we provide will be made using the same payment method used to purchase the goods.

3. Exchange of Products

3.1 Gympie Saddleworld & Country Clothing will only accept goods for exchange when they are returned in unused, resaleable condition with all tags and labels attached. For change-of-mind exchanges, the customer is responsible for postage costs both ways.

3.2 All exchanged items will be charged at our usual postage rate when returned to you.

3.3 For change-of-mind returns, we recommend using tracked postage, as we cannot accept responsibility for goods lost in return transit. This does not apply to returns of faulty goods arranged with us.

3.4 We do not offer refunds or exchanges for change of mind, including on sale items. Your rights under the Australian Consumer Law in relation to faulty goods apply to all items, including sale items.

Need Help?

If you have any questions about your return or exchange, please contact us:

• Phone: 07 5482 2320
• Email: returns@gympiesaddleworld.com.au

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