HSE HG Serum is a 100% Natural blend of  premium raw oils & extracts specifically aimed at helping mane & tail hair grow rapidly through its uniquie moisturising properties, remove flakey dandruff that causes itching and help prevent further mechanical hair breakage.

It’s the Serum to use if your horse has rubbed parts of mane or tail out from itching or rugging.  There are no fillers or useless ingredients in this serum, no sticky cream that invites dirt and dust. HG Serum has an Organic Coconut Oil base that is chock full of goodies for the hair like Vitamins A & E, Rosemary, Lavender, Jojoba and many others.

Like all of our products – HG is extremely concentrated and a little goes a long way!  No need to slather or suffocate the skin and hair with greasy sprays or lotions.  Just a few drops rubbed into the affected areas daily is all that is needed to see results.

Now available in the new Airless pumps. They are excellent quality and although slightly smaller volume size (100ml) they make for much easier use and you will get every last drop out. We generally fill to brim (117ml) anyway so they will last as long as the previous bottle. Another advantage with the Airless tubes is an extended active shelf life. We are confident HG will be fresh & active through 24months.

Returns

2. Return for Refund or Exchange

DOWNLOAD OUR RETURN FORM

2.1 (a) We DO NOT offer REFUNDS. We also DO NOT offer exchanges or refunds on SALE ITEMS. 

Please note that all veterinary products purchased from Gympie Saddleworld are non-returnable. Once these items leave our store, we cannot guarantee the conditions they have been stored in, such as temperature, humidity, or exposure to elements, which can affect their efficiency and safety. To ensure the health and well-being of your animals, we have a strict policy of no returns on vet products due to these uncontrollable factors. If you have any concerns regarding the product's condition upon receipt, please contact us immediately at 07 5482 2320 or via email at info@gympiesaddleworld.com.au before use.

2.1 (c) Return Authorisation:

If you need to return goods to us, please contact us by phone or email to obtain a returns authorisation within thirty (30) days of receipt of your product. Please note that we do not accept returns after this 30-day period.

2.2 Contact Details

Please use the following contact details to initiate a return:

Gympie Saddleworld & Country Clothing
Returns
107 River Rd
GYMPIE QLD 4570

Phone: 07 5482 2320
Email: info@gympiesaddleworld.com.au

2.4 Any products purchased cannot be returned, exchanged, or replaced simply because you have changed your mind.

2.5 Our returns policy conforms with the regulations of the Office of Consumer Affairs Queensland.

2.6 Goods damaged in transit or due to faulty manufacture, subject to clause 13.6 should be returned for our inspection.

2.7 Replacement goods cannot be sent until we have received the returned goods.

2.8 We will refund any postage costs incurred in returning faulty goods.

2.9 Subject to clause 13.6 we will gladly refund your purchase if the goods supplied are faulty and we are unable to repair or find a replacement.

2.10 Any refund we provide will be made using the same payment method as used to purchase the goods.

3. Exchange of products

3.1 Gympie Saddleworld & Country Clothing will only accept goods for exchange when the goods are returned in unused condition with all tags and labels attached. The customer is responsible for the postage costs both ways if the product chosen needs to be exchanged. 

3.2 All exchanges will be charged at the usual postage rate when returned to you.

3.3 We do not accept any responsibility for goods lost in return transit.

3.3 We DO NOT offer REFUNDS. We also DO NOT offer exchanges or refunds on SALE ITEMS.