Bates Saddle Innova Mono (BINCMPXX1)

$5,200.00
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↺ 30 Day Returns or Exchange Policy
Description
The innovative mono flap design ensures unrivalled close contact, connection and rider customisation by utilising the benefits of the FlexiContourbloc and Adjustable Ergonomic Stirrup Bars.

For you, the rider: Ultra Close Contact, Comfort, Position and Communication
  • The innovative mono flap design ensures unrivalled close contact, improved connection and communication.
  • Features a comfortable, deep seat that works in partnership with the revolutionary external FlexiContourbloc, which is anatomically contoured and is adjustable, making it distinctly unique.
  • The Adjustable Ergonomic Stirrup Bar has been designed to reduce the bulk under your leg and can be easily re-positioned by simply lifting the catch and sliding the bar to suit the rider’s individual position.
For your horse: Comfort, Stability, Fit, Communication
  • Fluid cushioning for your horse’s working muscles that eliminates pressure points and distributes your weight evenly over the full bearing surface of your saddle. Even weight distribution promotes blood flow through to your horse's muscles for greater development and increased performance.
  • Quilted panel points enable a closer more comfortable fit of the panel behind your horse’s shoulders.
  • The Running Y-Girthing System offers the ability to achieve even pull from the front and rear of your saddle, increasing your horse’s comfort and saddle stability.
Shipping & Returns

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Click the button above to start an exchange online.

Returns & Exchanges Policy

Exchanges

We offer exchanges within 30 days of purchase. Items must be unused, in resaleable condition, with all tags and labels attached. To start an exchange, use our online returns portal (button above) or contact us within 30 days of receiving your item. We do not accept change-of-mind returns after this period.

The customer is responsible for return postage costs for change-of-mind exchanges, including postage both ways. Exchanged items are sent back to you at our usual postage rate. We recommend using tracked postage, as we cannot accept responsibility for goods lost in return transit. Sale and clearance items are final sale and cannot be returned or exchanged.

Refunds

We do not offer refunds for change of mind. This includes sale items. Please choose carefully and check our sizing guides before purchasing — our team is always happy to help with sizing and product advice before you buy (phone 07 5482 2320).

Vet Products

All veterinary products are non-returnable for change of mind. Once these items leave our store, we cannot guarantee the conditions they have been stored in — such as temperature, humidity, or exposure to the elements — which can affect their efficacy and safety.

If you have any concerns about a vet product's condition upon receipt, contact us immediately on 07 5482 2320 or at returns@gympiesaddleworld.com.au before use.

Faulty or Incorrect Items — Your Consumer Rights

Nothing in this policy excludes or limits your rights under the Australian Consumer Law. If a product is faulty, not fit for purpose, or not as described, you are entitled to a repair, replacement, or refund. For a major failure, you may choose between a refund and a replacement.

If you believe an item is faulty or incorrect, please contact us first so we can arrange the return — we will cover the cost of return postage for faulty goods.

Contact Us

Gympie Saddleworld & Country Clothing Returns
107 River Rd, GYMPIE QLD 4570
Phone: 07 5482 2320
Email: returns@gympiesaddleworld.com.au

Start a Return Online

Please note: All veterinary products purchased from Gympie Saddleworld are non-returnable.