Hairy Pony Shampoo Bar Rose Geranium

100% Natural, Free from Artificial Ingredients & Fragrances! Includes a Reusable Hessian Scrub Bag! 

Hairy Pony Eco Friendly Horse Shampoo Bars are a great eco-friendly, plastic-free option for your wash bay. Not only are they full of natural goodness, they are also cost-efficient, as they lather up extremely well & avoid liquid spillage.

HAIRY PONY ECO FRIENDLY SHAMPOO BARS are a fantastic alternative to plastic bottles! Our specially-formulated bars are solid shampoo & not soap based, so they sud-up well for easy cleaning.

Our HAIRY PONY ECO FRIENDLY SHAMPOO BARS contain Lemon Myrtle & Tea Tree Essential Oils which not only smell great, but also have anti-bacterial & anti-fungal properties, helping to alleviate bacteria growth, soothe irritated skin & promote skin healing. 

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Click the button above to start an exchange online.

Returns & Exchanges Policy

Exchanges

We offer exchanges within 30 days of purchase. Items must be unused, in resaleable condition, with all tags and labels attached. To start an exchange, use our online returns portal (button above) or contact us within 30 days of receiving your item. We do not accept change-of-mind returns after this period.

The customer is responsible for return postage costs for change-of-mind exchanges, including postage both ways. Exchanged items are sent back to you at our usual postage rate. We recommend using tracked postage, as we cannot accept responsibility for goods lost in return transit. Sale and clearance items are final sale and cannot be returned or exchanged.

Refunds

We do not offer refunds for change of mind. This includes sale items. Please choose carefully and check our sizing guides before purchasing — our team is always happy to help with sizing and product advice before you buy (phone 07 5482 2320).

Vet Products

All veterinary products are non-returnable for change of mind. Once these items leave our store, we cannot guarantee the conditions they have been stored in — such as temperature, humidity, or exposure to the elements — which can affect their efficacy and safety.

If you have any concerns about a vet product's condition upon receipt, contact us immediately on 07 5482 2320 or at returns@gympiesaddleworld.com.au before use.

Faulty or Incorrect Items — Your Consumer Rights

Nothing in this policy excludes or limits your rights under the Australian Consumer Law. If a product is faulty, not fit for purpose, or not as described, you are entitled to a repair, replacement, or refund. For a major failure, you may choose between a refund and a replacement.

If you believe an item is faulty or incorrect, please contact us first so we can arrange the return — we will cover the cost of return postage for faulty goods.

Contact Us

Gympie Saddleworld & Country Clothing Returns
107 River Rd, GYMPIE QLD 4570
Phone: 07 5482 2320
Email: returns@gympiesaddleworld.com.au

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