PVC Contact Reins with Grip & Dee Attachment
Description
Shipping & Returns
Click the button above to start an exchange online.
Returns & Exchanges Policy
Exchanges
We offer exchanges within 30 days of purchase. Items must be unused, in resaleable condition, with all tags and labels attached. To start an exchange, use our online returns portal (button above) or contact us within 30 days of receiving your item. We do not accept change-of-mind returns after this period.
The customer is responsible for return postage costs for change-of-mind exchanges, including postage both ways. Exchanged items are sent back to you at our usual postage rate. We recommend using tracked postage, as we cannot accept responsibility for goods lost in return transit. Sale and clearance items are final sale and cannot be returned or exchanged.
Refunds
We do not offer refunds for change of mind. This includes sale items. Please choose carefully and check our sizing guides before purchasing — our team is always happy to help with sizing and product advice before you buy (phone 07 5482 2320).
Vet Products
All veterinary products are non-returnable for change of mind. Once these items leave our store, we cannot guarantee the conditions they have been stored in — such as temperature, humidity, or exposure to the elements — which can affect their efficacy and safety.
If you have any concerns about a vet product's condition upon receipt, contact us immediately on 07 5482 2320 or at returns@gympiesaddleworld.com.au before use.
Faulty or Incorrect Items — Your Consumer Rights
Nothing in this policy excludes or limits your rights under the Australian Consumer Law. If a product is faulty, not fit for purpose, or not as described, you are entitled to a repair, replacement, or refund. For a major failure, you may choose between a refund and a replacement.
If you believe an item is faulty or incorrect, please contact us first so we can arrange the return — we will cover the cost of return postage for faulty goods.
Contact Us
Gympie Saddleworld & Country Clothing Returns
107 River Rd, GYMPIE QLD 4570
Phone: 07 5482 2320
Email: returns@gympiesaddleworld.com.au
We are pleased to provide as many size guides as we can to help you with your online buying experience. We are happy to exchange the item if it is the wrong size. See our return policy for further information.
Ariat
Ariat Footwear Size Charts
Western Footwear
Womens Western Apparel size chart
Mens Western Apparel
Kids Western Apparel size chart
Boys Denim Size Chart
Womens Denim Size Chart
Mens Denim Size Fit Chart
Cinch
Cinch Ladies Tops & Outerwear Size Charts
Cinch Ladies Jeans Size Charts
Kimes Ranch
Size Chart
We want to be able to provide you with the best shopping experience possible. In order to do so, we have created a chart listing the equivalent sizing in other brands you may already own. Please use this list as a general guideline when selecting your size but keep in mind if you are on the cusp, we recommend you go with the smaller size. Our jeans have 1% spandex in them, which means they will give with your body throughout the day.
Women's Jeans
Men's Jeans
Conversions
Thomas Cook
Thomas Cook Hat Size Guide
Thomas Cook Footwear Size Guide
Thomas Cook Womens
Thomas Cook Mens Size Guide
Thomas Cook Kids Size Guide
Pure Western
Womens Pure Western
Pure Western Mens
Kids Pure Western
Womens Denim
Twisted X
SIZING CHART TWISTED X
Wrangler
Wrangler Hats
Wrangler Womens
Just Country
Mens Just Country Workshirts Size Chart
Boys Just Country Workshirts Size Chart
Girls Just Country Workshirts Size Chart
