Product Code: RBANI

One of the most versatile of all horse healthcare products, Animalintex can be applied either as a wet hot or cold poultice or as a dry dressing, depending on the needs of the particular situation.

Hot Poulticing:

Thoroughly clean area to be treated
• Cut Animalintex to the size required allowing generous excess around the area to be treated. Place the remainder back in the bag for later use
• Apply the poultice with the plastic side uppermost in a shallow tray. (Do not use a bucket unless it has been very carefully cleansed first)
• Use boiled water that has been allowed to cool to 38C and pour the water into the tray around the edges of the Animalintex. Do not submerge.
• When saturated, take out and gently hand squeeze out more water so the poultice is damp rather than wet
• Place on the affected area with the plastic side on the outside, moulding Animalintex to the contours of the body
• Hold in place with a bandage making sure the poultice is completely covered.

Cold Poulticing:

Follow the same procedure as above but using boiled water that has been allowed to cool thoroughly before pouring. When the Animalintex is saturated, squeeze our excess water and apply cold to the affected area.

Dry Dressing:

After cleaning the area, apply the dressing directly then bandage. Used dry, Animalintex may be used several times and still retain its effectiveness.

Returns

2. Return for Refund or Exchange

DOWNLOAD OUR RETURN FORM

2.1 (a) We DO NOT offer REFUNDS. We also DO NOT offer exchanges or refunds on SALE ITEMS. 

Please note that all veterinary products purchased from Gympie Saddleworld are non-returnable. Once these items leave our store, we cannot guarantee the conditions they have been stored in, such as temperature, humidity, or exposure to elements, which can affect their efficiency and safety. To ensure the health and well-being of your animals, we have a strict policy of no returns on vet products due to these uncontrollable factors. If you have any concerns regarding the product's condition upon receipt, please contact us immediately at 07 5482 2320 or via email at info@gympiesaddleworld.com.au before use.

2.1 (c) Return Authorisation:

If you need to return goods to us, please contact us by phone or email to obtain a returns authorisation within thirty (30) days of receipt of your product. Please note that we do not accept returns after this 30-day period.

2.2 Contact Details

Please use the following contact details to initiate a return:

Gympie Saddleworld & Country Clothing
Returns
107 River Rd
GYMPIE QLD 4570

Phone: 07 5482 2320
Email: info@gympiesaddleworld.com.au

2.4 Any products purchased cannot be returned, exchanged, or replaced simply because you have changed your mind.

2.5 Our returns policy conforms with the regulations of the Office of Consumer Affairs Queensland.

2.6 Goods damaged in transit or due to faulty manufacture, subject to clause 13.6 should be returned for our inspection.

2.7 Replacement goods cannot be sent until we have received the returned goods.

2.8 We will refund any postage costs incurred in returning faulty goods.

2.9 Subject to clause 13.6 we will gladly refund your purchase if the goods supplied are faulty and we are unable to repair or find a replacement.

2.10 Any refund we provide will be made using the same payment method as used to purchase the goods.

3. Exchange of products

3.1 Gympie Saddleworld & Country Clothing will only accept goods for exchange when the goods are returned in unused condition with all tags and labels attached. The customer is responsible for the postage costs both ways if the product chosen needs to be exchanged. 

3.2 All exchanges will be charged at the usual postage rate when returned to you.

3.3 We do not accept any responsibility for goods lost in return transit.

3.3 We DO NOT offer REFUNDS. We also DO NOT offer exchanges or refunds on SALE ITEMS.