• Since the release of the Dr Show All in One Conditioning Shampoo the calls from happy clients has been amazing. They have produced a beautifully balance blend of natural oils that soothes the animals skin, removes dead skin cells and dirt. This combination keeps the animal comfortable, reduces the habit for any paracites and bacteria which causes most animals to scratch, this makes for a happy animal. If you compete, show or are proud of how you present your animals you will love the sheen and lustre in the coat after washing with the Dr Show Conditioning Shampoo. So confident you will love this product, Dr Show offer a money back guarantee.
• Why it works so well:
• Below we have outlined what some of the products do in the shampoo to help the coat and skin: This information was gathered from the world wide web.
• TEA TREE OIL :- Tea tree oil appears to be effective against bacteria, viruses, fungal infections, mites such as scabies, and lice such as head lice.
• CEDARWOOD OIL :- Cedar oil is used as an insect repellent, both directly applied to the skin and as an additive in products. Cedar oil has an overwhelming effect on insects. Cedar oil is not considered a pesticide because of the manner that it attacks the insect. The aroma of cedar oil as it is essentially breathed in by an insect causes a blockage and the insect cannot continue to breathe, therefore suffocating. This is why many research studies show the quick and high mortality rate of insects when they come in contact with cedar oil. Unlike pesticides that have to be digested or touched, cedar oil only needs to permeate in order to eliminate an insect. This works very well with pheromone-driven insects that need to follow a "chemical trail" in order to complete tasks. It is unusual that insects like bees, wasps, butterflies and other non-pheromone-driven insects will simply stay away from this aroma.
• CHAMOMILE :- This essential oil has a calming effect on the mind and body and is excellent in treating inflammation. On the skin, it is a miracle worker and calms red, dry and irritated skin, as well as calming allergies, eczema, psoriasis and all other flaky skin problems. It is high in -(-a)-bisabolol which promotes granulation (healing) and is also a great tissue regenerator.
• PATCHOULI :- Can serve as an all-purpose insect repellent. Patchouli Oil Uses: Acne, athlete's foot, chapped skin, dermatitis, eczema, hair care, insect repellent, mature skin, oily skin, stress.
• ROSEMARY :- Rosemary oil is a good antiseptic and recent laboratory research has shown that it also has strong anti-oxidant and anti-bacterial properties, thus able to protect the skin and body from infections. In shampoo and/or conditioner will help stimulate your hair bulbs and boost hair growth. Rosemary oil is also an effective astringent and can help combat excessive oil production and/or dandruff on the scalp.
• YLANG YLANG :- On the skin, ylang-ylang oil has a soothing effect and its balancing action sorts out over-dry as well as overly-oily skin by balancing the secretion of sebum, and has a stimulating effect on the scalp which promotes more hair growth.
• PINE TAR OIL :- Pine Tar Oil has an earthy smoky aroma, it is used for chronic skin diseases of the scaly and moist types, as eczema, itchy eruptions and in parasitic disorders and various types of ringworm. The therapeutic properties are Anti-dandruff, Antiseptic, Anti-parasitic, Antimicrobial, Insecticide, Vulnerary, Itching, Psoriasis, Eczema, Skin infections caused by parasites and wounds. Cade has an ability to purify and correct imbalances in shampoo as well protect from the wind and the sun.
• COCONUT OIL: Many people are using it for cosmetic purposes and to improve the health and appearance of their skin and hair. Studies on individuals with dry skin show that coconut oil can improve the moisture and lipid content of the skin. Coconut oil can also be very protective against hair damage and one study shows effectiveness as sunscreen, blocking about 20% of the sun’s ultraviolet rays.

Shipping & Returns

Shipping Policies for Gympie Saddleworld & Country

1. Click and Click

• Qualification:Free click and collect for orders equal to customers based in the Queensland state of Australia. If order is outside of the Queensland state then Click and Collect is not valid.
• Processing:Same-day processing and ready for click and collect on the same business day (Mon-Fri).
• Transit Time:Click and collect with no transit time.
• Location:Available for click and collect in Queensland only.

2. Express Shipping

• Cost: $30.00 AUD.
• Processing: Process and dispatch the same business day (Mon-Fri).
• Transit Time: Express delivery in 2 to 3 business days (Mon-Fri).
• Warning: (i) Express shipping is not guaranteed when dispatching items to the Northern Territory and Western Australia.

3. Free Shipping

• Qualification: Free shipping for orders equal to $150.00 AUD or over $150.00 AUD. If Order below $150.00 AUD, you have to pay a shipping charge of $14.95 AUD.
• Processing: Process and dispatch in 1 to 2 business days (Mon-Fri).
• Transit Time: Free delivery in 3 to 5 business days (Mon-Fri).

4. Heavy Shipping
   • Heavy Shipping (3kg and up)
   • Cost: $35.00 AUD.
   • Processing: Process and dispatch the same business day (Mon-Fri).
   • Transit Time: Delivery typically in 2 to 5 business days (Mon-Fri).

5. Standard Shipping

• Qualification: Standard shipping for orders between $0.00 to $149.98 AUD. If Order below $150.00 AUD, you have to pay a shipping charge of $14.95 AUD.
• Cost: $14.95 AUD.
• Processing: Process and dispatch in 1 to 2 business days (Mon-Fri).
• Transit Time: Free delivery in 5 to 8 business days (Mon-Fri).

Additional Information:

• Deliveries to the Northern Territory, Western Australia, and sometimes South Australia may take longer.
• Express Shipping is not guaranteed when dispatching items to the Northern Territory and Western Australia.
• All orders are packed with tracking.

You acknowledge and agree that, notwithstanding anything else in this clause:

(a) Whilst all attempts are made to have your goods to you as soon as possible, Gympie Saddleworld & Country Clothing cannot guarantee that delivery will occur within a specified time.

(b) Gympie Saddleworld & Country Clothing will endeavor to dispatch orders within 1-2 business days (excluding public holidays) after payment has been accepted and cleared, subject to stock availability;

(c) Gympie Saddleworld & Country Clothing will accept orders from within Australia and also outside Australia.

(d) Delivery time frames may change from time to time due to unforeseen circumstances and Gympie Saddleworld & Country Clothing will not be liable or responsible for in the event of any delay; and

(e) Gympie Saddleworld & Country Clothing is not liable with respect to any loss, damage, costs, expense, or injury you or any third party suffers as a result of any change in delivery times or delay in delivery.

4. An appropriate person must be present to accept the delivery of your order, you may appoint a representative to do so in your place, in which any such representative must be over 16 years of age and capable of receiving delivery on your behalf, and you agree that Gympie Saddleworld & Country Clothing will be entitled to rely on the representatives instructions as if they were your own.

5. On delivery, the Delivery Agent may require you or your nominated representative to provide them with proof of identity, together with photo identification or proof of age. In the event that this clause is not complied with or no one is available to accept delivery then the Delivery Agent reserves the right to refuse to complete delivery, in which the Delivery Agent may elect to leave a calling card for collection from a local Australia Post office. Where redelivery is required for any reason whatsoever then you may be required to pay an associated fee for redelivery.

6. Insurance and express delivery is not available in respect of your order unless specifically requested

2. Return for Refund or Exchange

DOWNLOAD OUR RETURN FORM

2.1 (a) We DO NOT offer REFUNDS. We also DO NOT offer exchanges or refunds on SALE ITEMS. 

2.1 (b) Return Authorisation:

If you need to return goods to us, please contact us by phone or email to obtain a returns authorisation within thirty (30) days of receipt of your product. Please note that we do not accept returns after this 30-day period.

2.2 Contact Details

Please use the following contact details to initiate a return:

Gympie Saddleworld & Country Clothing
Returns
107 River Rd
GYMPIE QLD 4570

Phone: 07 5482 2320
Email: info@gympiesaddleworld.com.au

2.4 Any products purchased cannot be returned, exchanged or replaced simply because you have changed your mind.

2.5 Our returns policy conforms with the regulations of the office of Consumer Affairs Queensland.

2.6 Goods damaged in transit or due to faulty manufacture, subject to clause 13.6 should be returned for our inspection.

2.7 Replacement goods cannot be sent until we have received the returned goods.

2.8 We will refund any postage costs incurred in returning faulty goods.

2.9 Subject to clause 13.6 we will gladly refund your purchase if the goods supplied are faulty and we are unable to repair or find a replacement.

2.10 Any refund we provide will be made using the same payment method as used to purchase the goods.

3. Exchange of products

3.1 Gympie Saddleworld & Country Clothing will only accept goods for exchange when the goods are returned in unused condition with all tags and labels attached. The customer is responsible for the postage costs both ways if the product chosen needs to be exchanged. 

3.2 All exchanges will be charged at the usual postage rate when returned to you.

3.3 We do not accept any responsibility for goods lost in return transit.

3.3 We DO NOT offer REFUNDS. We also DO NOT offer exchanges or refunds on SALE ITEMS.